Privacy Inquiries and Challenges
POGO is committed to protecting the privacy of personal health information.
If you have a privacy inquiry, require personal health information, suspect a privacy violation or wish to challenge POGO’s compliance with privacy principles, POGO has put in place a process to investigate and resolve concerns or questions.
To request personal health information, please fill out the Privacy Access Request form and email it to the Privacy Officer at privacy@pogo.ca.
If you have any questions regarding privacy and security at POGO, please contact POGO’s Privacy Officer. Please download the POGO External Privacy Complaint Form to assist us in investigating your concern. Our Privacy Officer will respond to you within 48 hours of receiving the completed form with an update on any actions that will be taken to resolve your concern.
POGO Privacy Officer
Privacy Officer
480 University Avenue, Suite 1014
Toronto, ON M5G 1V2
Phone: 416-592-1232
Toll-Free: 1-855-367-7646
Email Privacy Officer
If you wish, you may also contact the Office of the Information and Privacy Commissioner of Ontario:
Information and Privacy Commissioner of Ontario
2 Bloor Street East
Suite 1400
Toronto, Ontario M4W 1A8
Email the Information and Privacy Commissioner
Phone: Within Toronto area: 416-326-3333
Within Ontario: 1-800-387-0073
TDD/TTY: 416-325-7539
Fax: 416-325-9195
Keeping your data up to date
POGO uses the National Change of Address (NCOA) Mover Data Service to stay connected to our supporters. Canada Post-NCOA Mover Data Service is a verification system used to update/validate address information. POGO is compliant with Canada Post’s NCOA Terms of Use. If you have concerns with the statement above or have further questions, or you would like to opt-out of this service, please contact the Privacy Officer at privacy@pogo.ca.
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